Returns & Exchanges
At Catharsis, we want you to feel empowered by your wardrobe; if a piece doesn't resonate with you, we offer a seamless 30-day return policy for all unworn items. We strive to make the reconciliation process as effortless as the style we provide.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all designer tags attached to ensure they remain in pristine condition during transit.
- 3.Attach Shipping Label
Download and print the prepaid return shipping label provided by the portal and affix it clearly to the outside of your parcel.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.